Need quick and affordable NBN battery replacement in Sydney?
When you switch to the NBN, your power supply unit will come with a backup battery in case of a power outage. This backup battery has approximately 5 hours of charge and without it, or if the battery is flat or faulty, you will not able to access the phone or internet should the power go out.
When it is time to replace the backup battery, your power unit will alert you by producing an alarm sound – one beep every 15 minutes. The ‘replace battery’ light on your unit will also illuminate red.
Hearing 4 beeps every minute. This means that less than half of the battery charge remains. We can provide and install replacement NBN backup batteries for homes and businesses 24 hours 7 days a week. The process can take up to a maximum of only 15 minutes and will provide you with peace of mind knowing that in an emergency, you will have full access to your phone and internet.
Please be aware that the technician will need to disconnect the unit before replacing the battery, so you will not have access to the phone or internet during the replacement service. Once your NBN battery replacement service has been completed, our technician can take it off your hands to be disposed and recycled.
Dimensions: 150mm (W) x 94mm (H) x 64mm (D)
To ensure the backup battery works when you need it, please maintain it by reading the following advice:
- Regularly check the battery indicators lights on your Battery Backup Unit and pay attention to audible alarms, if you hear a beep once every 15 minutes this means either your battery needs replacing or the battery has been removed.
- When your battery is used as indicated in the nbn™ User Guide, it will age to about 70% of its original capacity in around three to five years.
- Your battery can age sooner if not kept at room temperature (around 20 degrees). Warmer temperatures can accelerate aging of the battery.
- Turning the power on and off frequently will cause the battery to age earlier and reach 70% of its capacity in around one to two years.
- Extremely cold conditions (less than -1 degrees Celsius) may cause the battery to run out more quickly.
Why should I replace my backup battery?
It is very important to replace your backup battery. In the event of a power outage, your corded landline phone and internet service over the nbn network will not work if the battery has lost charge or has been removed.
How long does a Battery Backup last during a power outage?
Your nbn™ connection box will continue to be powered for approximately 5 hours during a power outage. When approximately 40% of the battery charge is remaining (after about 3 to 3.5 hours), the power supply will automatically turn off to preserve the remaining charge for emergency use When you need to use the remaining charge press the emergency reserve button and within a few minutes, your services will operate for the remaining approximately 1.5 to 2 hours.
How can I maintain and keep my new battery topped up?
To ensure the backup battery works when you need it, please maintain it by reading the following advice:
- Regularly check the battery indicators lights on your Battery Backup Unit and pay attention to audible alarms, If you hear a beep once every 15 minutes this means either your battery needs replacing or the battery has been removed.
- When your battery is used as indicated in the nbn™ User Guide, it will age to about 70% of its original capacity in around three to five years.
- Your battery can age sooner if not kept at room temperature (around 20 degrees). Warmer temperatures can accelerate aging of the battery.
- Turning the power on and off frequently will cause the battery to age earlier and reach 70% of its capacity in around one to two years.
- Extremely cold conditions (less than -1 degrees Celsius) may cause the battery to run out more quickly.
